* Venue is not responsible for closures due to inclement weather or other unavoidable events. * Processing Fee is non-refundable under all circumstances. * All gratuities, incidental expenses, registrations, fees or charges, and other expenses are the sole responsibility of the guest. * Guest must be at least 21 years of age with a valid government issued ID to be presented at the door. Copies or paper identification will not be accepted. Non-United States issued identification must be accompanied with valid passport to be presented at the door to gain entry into the venue. * Tickets are non-transferrable or available for resale. Lost or stolen tickets will not be replaced. * Artists and event subject to change without notice. * Venue reserves the right to deny access into venue due to capacity restrictions. * Appropriate dress code is required and strictly enforced. * Disregard or violation of these Terms and Conditions will automatically invalidate ticket(s) purchased and guest will not receive a refund of any kind. * Management reserves all rights, including, without limitation, the right to cancel, suspend or modify the event at its sole discretion. * This offer is subject to all applicable federal, state and local laws, and regulations. This offer cannot be published or posted on any third party websites without the prior written approval. Cancellation and Refund Policy: * March Madness Cancellation Policy: 14 days prior to event date. * Advance Deposit and Pre Pays are non-refundable unless cancellation is received by venue at least 72 hours prior to 10:00 A.M. Pacific Time ('PT') on Reservation Date. Cancellations received less than 72 hours prior to 10:00 A.M. PT on Reservation Date will result in forfeiture of Advance Deposit or Pre Pay. * All cancellations must be requested at https://booketing.com/reservation/ or by email to support@urvenue.com * Any attempted cancellation in a manner other than as described above shall be void and guest will not be entitled to a refund of any kind.